For us at Mechanical Systems Company, transparency is at the heart of everything we do. That’s why we rely on XOI technology to document our maintenance work. This platform not only improves our workflow but also enhances the trust and confidence our clients place in us by providing clear visual evidence of the services we provide.
Streamlined Workflow
XOI allows our technicians to upload videos, images and detailed information directly into the system while they’re on the job. Once that data is uploaded, we can review it in the office to prepare quotes, analyze issues and maintain an efficient workflow. This means our technicians can focus on the next job while we handle the follow-up, ensuring that everything runs smoothly behind the scenes.
Visual Proof of Our Work
We understand that it can be hard for customers to fully trust what they can’t see. It’s one thing for a technician to say, “This is broken,” but another to actually show what’s happening. XOI allows us to do just that. By capturing photos and videos of the issues we discover and the repairs we make, we can provide solid proof that the work was completed. Whether it’s a broken component or a leaking pipe, our customers can see firsthand what was wrong and how we fixed it.
Building Trust Through Transparency
Not many contractors take the extra step to document their work in this way. With XOI, we’re stepping up our game to show our customers exactly what we’ve done. This approach not only helps build trust but also strengthens our relationships by providing complete transparency. You don’t just have to take our word for it—you can see the results for yourself.
At Mechanical Systems Company, transparency isn’t just a promise, it’s our practice.